Contact & support

Contact Safety Checkpoint

Questions about setup, protocols, security, or plans? Send us a message and we'll help you quickly.

Response time
We typically respond to all inquiries within 48 hours. For urgent technical support, please mention "URGENT" in your subject line.
Security
Found a vulnerability? Use the report form on the security page.

In an emergency, do not write to us. Call your local emergency number. Safety Checkpoint is not a monitoring centre.

Send us a message

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Frequently asked questions

Quick answers to common questions about Safety Checkpoint.

How does Safety Checkpoint work?

Safety Checkpoint alerts your contacts automatically when you can't call for help: miss a check-in and they open the message you wrote in advance. It's built for travel, night safety, and living alone.

Is my data secure?

Your message is encrypted for each contact and opens with their PIN, and data is encrypted in transit and at rest. It is not end-to-end encryption: the security page explains what is protected, and how.

What happens in an emergency?

When you miss a check-in, the contacts you chose are alerted automatically, by email or by SMS on Survival, and open your pre-written message with their PIN. Safety Checkpoint does not call emergency services.

Can I try it for free?

Yes. Safety Checkpoint offers a free Safety Base plan, no credit card required. Sign up and start with 1 contact and unlimited email alerts, then upgrade as needed.

Ready to get started?

Don't wait for an emergency to wish you had Safety Checkpoint. Set up your safety net today.