Get Answers Fast.
You will find clear answers to common questions here, and if needed, direct ways to contact our support team.
Choose the Best Way to Get Help
Quick questions, deeper setup help, or full product docs: use the channel that matches your need.
Use the Correct Setup Order
Contacts first, message second, protocol third.
Add trusted contacts
Start with people who can actually respond if escalation is triggered.
Prepare your support message
Write clear context and next actions your contacts can follow quickly.
Choose protocol and activate
Select check-in, heartbeat, or location flow and start protection.
Need the Full Walkthrough?
The complete documentation is available in the in-app Help Center.
Open Help CenterYou need an account and a signed-in session to access full in-app documentation.
Frequently Asked Questions
Quick answers on setup, escalation behavior, and privacy.
Still Need Help from the Team?
Contact us directly for setup questions, protocol recommendations, or account support.