Product updateUpdated for 2026

Contacts Can Now Track Your Protocols in Real Time

Your contacts can now follow a protocol from launch to confirmation instead of only hearing when it fails. See how to enable early visibility.

Safety Checkpoint TeamPublished Updated 5 min read
On this page
  1. TL;DR
  2. Who is this for?
  3. How Does Contact-Side Protocol Tracking Work?
  4. Frequently asked questions

TL;DR

You can now give trusted contacts better visibility during active protocols. If enabled, contacts are notified at launch and can follow protocol status in real time, instead of only seeing alerts at overdue stage.

Who is this for?

Users who want proactive transparency for family, partners, or colleagues in higher-risk contexts, without changing the core alert logic. Until now, contacts were mostly notified when a protocol went overdue. This update adds optional early visibility and better control over when contact awareness should start.

How Does Contact-Side Protocol Tracking Work?

Until now, emergency contacts were only notified when something went wrong. This release adds earlier visibility and better contact-side understanding without changing your core alert logic.

  • Launch notification (optional). Choose whether contacts are notified when a protocol starts, not only when confirmation is missed.
  • Live status visibility. Contacts can follow countdown progress and current protocol state without waiting for manual updates.
  • Protected contact access. Status pages are access-controlled so only intended contacts can view protocol progression details.

Launch notifications remain optional. You decide when contacts should follow a protocol from launch.

Real-Time Protocol Tracking Page

Contacts can monitor countdown and protocol status directly, instead of wondering whether confirmation happened.

Check-in Protocol

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Started by Sarah

A check-in protocol is a pre-configured safety rule that defines when you check in, what message your contacts open if you do not, and who is alerted.

Try the demo yourself

Visual Status at a Glance

Countdown color shifts help contacts assess urgency instantly.

  • Amber - Safe. More than 50% of protocol time remaining.
  • Orange - Attention. Between 25% and 50% time remaining.
  • Red - Urgent. Less than 25% remaining or protocol overdue.

What Happens at the End

Contact tracking is designed to improve coordination, not create constant surveillance.

Frequently asked questions

Short answers first. Each one links to where the detail lives.

What is contact-side protocol tracking?

Contact-side protocol tracking lets your emergency contacts see the real-time status of your check-in protocol, whether it's active, overdue, or confirmed safe. It provides transparency so contacts know what to expect and when to act.

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  • Contacts see a live status page showing protocol progression
  • Visual indicators for active, overdue, and confirmed safe
  • Countdown timers show time remaining before the next check-in
  • Contacts receive launch notifications when you start a protocol
  • No app needed for contacts. The tracking page works in any browser

Can my emergency contacts see my check-in status in real time?

Yes, if you enable contact tracking. Your contacts can access a live tracking page that shows whether your protocol is active, whether the deadline has passed, and whether you have confirmed you are safe.

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  • Real-time status updates without contacts needing to ask or call you
  • Reduces anxiety for family members who would otherwise worry between check-ins
  • After an alert, the emergency page shows the deadline and whether someone has confirmed your safety
  • You control whether tracking is enabled. It's optional per protocol
  • Tracking does not share your location: the tracking page shows no position, and your message carries one only if you pressed the GPS button while writing it

What do contacts see when a check-in is missed?

When a check-in is missed and any delay you set has passed, contacts are alerted by email, and by SMS on Survival. With their PIN, they open your pre-written message. If contact tracking is enabled, they also see the status change on the tracking page, with a button to the emergency page.

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  • Alert sent by email, and by SMS on Survival, with a link to the emergency page, where your emergency details open
  • Emergency page may include an audio recording and encrypted credentials (site/password pairs) you configured, on paid plans
  • Tracking page updates to show a 'Protocol Overdue' status
  • On the emergency page, suggested next steps guide contacts on what to do (try to reach you, then contact emergency services)
  • All contacts are notified simultaneously, so there is no single point of failure
  • On the emergency page, each contact can see whether someone has already marked you safe. One action, confirming your safety with their PIN, closes the alert for all contacts

How does the contact tracking page work?

The contact tracking page is a browser-based view that displays your protocol status in real time. Contacts who have accepted your invitation receive the link in the launch notification (email, or SMS on Survival) and can open the page at any time, with their PIN, to see your current status.

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  • Accessible via a secure link, with no app installation required
  • Shows protocol status: active, overdue, confirmed safe, or no longer available
  • Visual countdown to the next check-in time
  • On a heartbeat, shows the time of the last check-in
  • Works on any device with a web browser (phone, tablet, or computer)

Give contacts the visibility they need

When contacts can track protocol status live, they are better prepared to help if an alert goes out.